Latest collaboration gives guests more control over their hotel experience; bringing hoteliers an advanced guest communication and upselling tool
SAN FRANCISCO – May 8, 2018 – Frontdesk Anywhere (FDA), the award-winning, cloud-based hotel Property Management System (PMS), continues to expand its suite of software integrations, announcing its latest partnership with OpenKey, the industry standard for universal mobile key solutions in hotels.
In addition to offering keyless room access, Frontdesk Anywhere’s integration with OpenKey offers hotels so much more. By improving guest satisfaction and engagement while building greater customer loyalty, hoteliers can realize an increase in ROI and resulting increases in market share and improved online reviews.
“OpenKey is the gold standard for mobile hospitality technology,” said Joe Kiernan, CEO of Frontdesk Anywhere. “Our customers can now enhance their ability to customize the entire guest journey by leveraging the latest technology — while reducing operating costs — by accessing real-time performance data.”
OpenKey allows hoteliers to increase revenue and provide a more personalized experience through such options as managing upgrades and pre-arrival messages, arranging in-room amenities and communicating personalized promotions and offers throughout the guest’s stay.
In addition to allowing travelers to bypass the front desk, guests can enjoy the easy-to-use app for any number of tasks, including requesting early arrival/late check-in, securing hotel restaurant reservations and spa appointments, and enjoying constant two-way communication with hotel staff throughout a stay.
“As the largest mobile key company in the world it’s imperative that OpenKey continues to integrate with leading edge PMS platforms like Frontdesk Anywhere,” stated Brian Shedd, VP of marketing and sales for OpenKey. “Adding mobile keyless entry is an example of how Frontdesk Anywhere continues to innovate to suit hotelier needs and create product differentiation in the PMS space.”
ABOUT FRONTDESK ANYWHERE
Frontdesk Anywhere is an award-winning cloud-based property management system for independent hotels and management groups. It provides hoteliers with a platform that streamlines operations, increases revenue and enhances the guest experience. Based in San Francisco with offices worldwide, Frontdesk Anywhere currently serves customers in more than 45 countries. www.frontdeskanywhere.com.
Founded in 2014, OpenKey is reinventing the hospitality experience through its mobile access solution. The OpenKey app is the industry standard for mobile key technology and works with the majority of digital hotel locks. Hotels and their guests benefit from OpenKey’s platform providing efficiency, convenience and cost savings. OpenKey is a privately-held company located in Plano, Texas. The company has been funded by some of the largest hotel ownership and management companies in the world. The app is available for both iOS and Android devices. For more information, please visit www.openkey.co.
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