Automated Mobile Key Delivery empowers hotel staff to put the Guest Experience first
DALLAS, TEXAS (October 11, 2018) – StayNTouch, an innovator in mobile technology and Property Management Systems (PMS) for hotels and lodging, along with OpenKey, the industry standard for universal mobile key in hotels have introduced Automated Mobile Key Delivery to their existing platform solution.
Automated Mobile Key Delivery makes it incredibly fast and convenient for front desk agents to manage guest reservations and issue mobile keys. With this freedom comes precious time that can be focused on ensuring hotel guest needs are met. Many hotels in the U.S. have already successfully deployed the added feature, including the Jupiter and Jupiter NEXT hotels, Merrill Hotel & Conference Center, ARCTHE.HOTEL and Blackburn Inn. Guests can also enjoy the benefits of Automated Mobile Key Delivery internationally at the Amrâth Apart-Hotel in the Netherlands.
“Partners like OpenKey who are constantly thinking ahead are a great example of how industry leaders can work together and leverage technology for the benefit of a hotel’s bottom line and an enhanced guest experience,” said Jos Schaap, Founder and CEO of StayNTouch.
StayNTouch offers hotels the opportunity to integrate multiple cloud-solutions on one platform:
• Rover PMS™: Next generation Hotel PMS, fully cloud, fits on every device, optimizes hotel operations from front desk, to groups, to housekeeping to revenue management. Simple monthly pricing that includes training, integrations and configuration.
• Zest™: Enables guest pre-engagement and guest services via mobile web. Guest-enabled mobile check-in & out via smartphone or desktop. Private labeled, PMS-integrated mobile check-in &/or checkout. Bill review, preference collection, upsell opportunities, and remote key fulfillment. Promote and monetize late checkouts.
“The integration of Automated Mobile Key Delivery to the Rover PMS is a simple, effective and powerful improvement,” said Brian Shedd, Vice President of Sales & Marketing for OpenKey. “Front desk staff manage thousands of key assignments on a weekly basis. In this business, we know that time is of the essence. OpenKey is committed to partnering with leading PMS providers around the world like StayNTouch to help drive efficiency, while empowering hotel staff and guests.”
OpenKey and StayNTouch are working together to deliver technological advances that improve the guest experience in hotels worldwide. OpenKey has made a name for itself through its universal mobile access solution for hotel room entry and continues to revolutionize the hotel industry, reshaping the standard for guest service.
StayNTouch is a “Software as a Service” mobile hotel property management system (PMS) company focused on developing solutions that help hotels raise service levels, drive revenues, reduce costs, and ultimately change the way hotels can captivate their guests.
Developed with mobility in mind, the pioneering platform enables hotels to create long-lasting relationships with their guests by delivering personalized service levels that today’s guests require. StayNTouch operates on tablets and smartphones, empowering hotel employees to go above and beyond in exceeding guest expectations at every touch point.
Powering over 90,000 rooms globally, our game-changing solution frees hotels from the constraints of legacy or premise systems, dramatically streamlines operations, increases margins, and revolutionizes how front-line staff connects with guests.
StayNTouch is a trusted partner to many of the most forward-thinking hotels, resorts, casinos and chains in the industry, including Yotel, Zoku Amsterdam, Conscious Hotels, Valencia Hotels, The Freehand Hotels, First Hotels, Modus Hotels, and the Fontainebleau Miami Beach.
StayNTouch was founded in 2013 by Jos Schaap. After their initial investment in the company’s 2016 Series A fundraise, Shiji Group acquired StayNTouch in September of 2018.
Media Contact for StayNTouch
Founded in 2014, OpenKey is reinventing the hospitality experience through its mobile access solution. The OpenKey app is the industry standard for universal mobile key technology and works with the majority of digital hotel locks. Hotels and their guests benefit from OpenKey’s platform providing efficiency, convenience and cost savings. OpenKey is a privately held company located in Plano, Texas. The company has been funded by several of the largest hotel ownership and management companies in the world. The app is available for both iOS and Android devices. For more information, please visit www.openkey.co.
Media Contact for OpenKey