Remington Hotels, one of the largest independent hotel management companies in the U.S. with over 90 hotels and more than 18,000 rooms of full-service and select-service properties, is offering guests the option to check in via mobile phone, request a secure digital key and proceed straight to their room upon arrival at its independent hotels nationwide using the popular OpenKey mobile key app.
As the manager of a dozen resort hotels that routinely appear on ‘Best Of’ lists annually such as the Bardessono Hotel & Spa, Lakeway Resort & Spa and One Ocean Resort & Spa, Remington Hotels has mastered providing an exceptional guest experience. With a successful management track record stretching back over 40 years, the company provides comprehensive and cost-effective hotel management services for some of the largest publicly traded REITs including Ashford Hospitality Trust Inc (AHT) and Braemar Hotels & Resorts Inc (BHR).
“Providing the kind of personalized service that our guests expect depends on us listening to their changing needs,” stated Sloan Dean, CEO and President of Remington Hotels. “While we pride ourselves on delivering distinctive service at our front desk, we recognize that some guests would rather spend time with our staff later on and go straight to their room upon arrival – the mobile check-in and secure digital key capability of OpenKey allows us to offer that option in our hotels nationwide.”
Automated check-in (bypassing the front desk) is one of the top five features most requested by guests and among the largest traveling demographic (Millennials) over 70% would choose to stay at a hotel that offered digital benefits such as keyless entry.
“OpenKey is the type of hotel technology that helps hoteliers improve the stay experience by allowing more control by the guest” commented TJ Person, OpenKey CEO. “When you combine the cost saving elements the mobile key provides with improved security and higher guest satisfaction ratings, it becomes clear why so many operators like Remington Hotels are opting for mobile keyless entry in 2020.”
OpenKey continues to revolutionize the hotel industry and reshape the standard for guest service. The seamless transition from traditional key cards to keyless entry has made OpenKey the go-to choice for hotels going through renovation or looking to upgrade the guest experience.
About OpenKey
Founded in 2014, OpenKey is reinventing the hospitality experience through its mobile access solution. The OpenKey app is the industry standard for universal mobile key technology and works with the majority of digital hotel locks. Hotels and their guests benefit from OpenKey”s platform providing efficiency, convenience and cost savings. OpenKey is a privately held company located in Plano, Texas. The company has been funded by several of the largest hotel ownership and management companies in the world. The app is available for both iOS and Android devices. For more information, please visit www.openkey.co.
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