Remington manages hotels across most major brands and is able to offer a complete contactless check- in through technologies provided by those brands. When it came to their independent hotels, they needed to source a contactless solution. OpenKey was the obvious choice with their ability to implement mobile key functionality in a fast, cost-effective, and secure way.
“We have a number of different locking systems throughout the portfolio. As a result we needed to find a provider that was able to add mobile key to those existing locks without requiring us to replace any hardware. OpenKey was able to add its BLE upgrade module to all of our properties, making them capable of mobile key usage, for a fraction of the cost quoted by other providers. We were able to use our existing locks, and the system was operational within a few weeks.”
""With OpenKey, we saw immediate guest adoption and were able to offer guests a safe way to check in and enter their room."
Sloan Dean | CEO & President of Remington Hotels
CEO & President
What Sloan didn’t know about adding the module was how easy it was going to be. “Most hardware additions require significant lead times and budgets for costly install resources. OpenKey was able to ship the modules to our properties, and our onsite teams installed them very easily.”
Usually when a hotel adds a new guest-facing technology, it takes time for the guest to adopt it. “With OpenKey, we saw immediate guest adoption and were able to offer guests a safe way to check in and enter their room.”