OpenKey and IDM Hospitality Offer A Contactless Guest Journey

IDM Hospitality

DALLAS, TEXAS: IDM Hospitality, a Madison, Wis. based company, has selected OpenKey to provide a contactless guest journey within the IDM Hospitality portfolio. IDM currently manages a portfolio of independent and boutique hotels across the Midwest. OpenKey is the industry standard for Digital Key in hotels.

On the OpenKey partnership IDM Hospitality’s Vice President of New Business & Development Becky Rogers remarked, “Guests at our hotels are seeking ways to use their mobile devices for a contactless experience on property. Partnering with OpenKey is just one way we are responding to  the evolving guest demands while delivering an exceptional stay experience offering ease and safety.. Partnering with OpenKey was crucial  as we maintain our distinction, respond to the needs of our guests, and remain mindful of evolving times.”

“IDM Hospitality is leading the way in creating an exceptional guest experience in their managed properties,” said Jacob Liggett, OpenKeys VP of Sales and Marketing. “Our goal is to revolutionize the hotel industry and reshape the standard for guest service. We are honored to be working around the world in partnership with leading hotel management companies like IDM Hospitality and their dedicated staff of hospitality professionals.”

The seamless transition from traditional key cards to a digital key has made OpenKey the go-to choice for hotels going through renovation or looking to upgrade the guest experience.

About OpenKey: 

In 2014, we set out to perfect mobile access. Since then, we’ve helped hotels and resorts around the world develop a guest experience they can enjoy as much as their guests do. We work with existing platforms to advance your property into an exciting new era of customer engagement. Our dedicated staff provides a seamless transition to keyless entry, remote check-in, hotel-specific apps, and much more, all tailored to your property and your guests. OpenKey is financially backed by several of the largest publicly traded REITs in the hotel industry.

About IDM Hospitality Management: 

IDM Hospitality Management develops and manages independent, boutique hotels that enrich communities. Our portfolio spans multiple states and continues to grow. IDM hotels are grouped in four collections, each of which is organized around an area of expertise. We have been a trusted partner to hoteliers since 1999 and are practiced in helping stakeholders bring their vision to life. 

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