OpenKey and ThinkReservations Partner to Provide Contactless Guest Experiences

OpenKey and ThinkReservations Partner to Provide Contactless Guest Experiences

Dallas, TX- OpenKey, the industry standard for universal digital key for hotels has announced a new alliance with ThinkReservations: an all-in-one online booking engine, property management system (PMS), and channel manager for small-to-medium sized lodging properties. This alliance will automate the delivery of mobile keys to guests’ smartphones, and aid in streamlining hotel check-ins. 

Hotels nationwide are adding automated digital key delivery to reduce guest check-in wait times, save costs on expensive RFID keycards and create a contactless experience for guests. The powerful new integration automatically issues a secure digital key to a guest’s smartphone upon check-in, making the process simple, with no additional steps needed from the front desk.

“At ThinkReservations, we are constantly looking for ways to streamline operational workflows and help our customers elevate their guests on property experience,” said Richard Aday, CEO & Principal Engineer of ThinkReservations. “We feel that our partnership with OpenKey will do just that, by offering a more contactless check-in process through their automated digital key delivery. Not only does OpenKey enhance the guest experience, but it also eliminates the need for physical door keys and wasteful plastic keycards.”

Whenever a reservation is made through ThinkReservations, the guest’s mobile number will be stored within the reservation and automatically associated with a digital key in OpenKey HOST. The Digital Key is then stored securely as an encrypted token on the guest’s smartphone and communicated with a digital door lock via Bluetooth. 

“Our goal has always been to revolutionize the hotel industry to deliver solutions that are simple and effortless.” said Jacob Liggett, Vice President of Sales & Marketing for OpenKey. “We will continue to integrate with leading edge PMS platforms like ThinkReservations to provide seamless contactless guest experiences.”  

“We believe that this integration is a win-win for our customers and their guests and are excited to roll it out,” stated Aday. 

About OpenKey

In 2014, we set out to perfect mobile access. Since then, we’ve helped hotels and resorts around the world develop a guest experience they can enjoy as much as their guests do. We work with existing platforms to advance your property into an exciting new era of customer engagement. Our dedicated staff provides a seamless transition to keyless entry, remote check-in, hotel-specific apps, and much more, all tailored to your property and your guests. OpenKey is financially backed by several of the largest publicly traded REITs in the hotel industry. The app is available for both iOS and Android devices. For more information, please visit

 About ThinkReservations

ThinkReservations provides a fast, professional, and comprehensive property management system for your lodging business. Integrated payment processing, outstanding customer support, and direct integrations with a wide range of respected partners make growing your business easy. As a team of industry professionals with real-world lodging experience, we understand your day-to-day operations and speak your language. We’re dedicated to continuously finding new ways to make your business more profitable and productive.

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