OpenKey Integrates with RMS to Deliver Seamless Check-ins

Dallas, TX – OpenKey, the industry standard for universal Digital Key in hotels, announces a new integration with RMS Cloud (RMS), the leading provider of fully integrated, cloud-based property management systems in the hospitality industry. This integration enables hotels to provide automated mobile key delivery, streamlining the check-in process for guests and hotel staff.

By partnering with RMS, OpenKey gives hotels the option to issue a Digital Key at check-in with no need for additional onboarding or registration. Hotel staff can simply open the guest’s reservation in RMS, ensure that the guest’s mobile phone number is included in the reservation, and send an encrypted Digital Key to their smartphone.

“At OpenKey, our goal is to help hotels deliver a seamless guest experience while unburdening hotel staff via state-of-the-art technology,” said Jacob Liggett, Vice President of Sales and Marketing at OpenKey. “We are thrilled to integrate with a leading reservation and property management technology company like RMS to bring elevated convenience to guests and hotel staff alike.”

When a guest makes a reservation through RMS, their information is automatically added to the OpenKey HOST platform, eliminating the need for front desk agents to access OpenKey when issuing digital keys. Guests will benefit from shorter wait times at check-in and smoother transitions as they settle into their rooms. Hotel owners and staff will benefit from fewer tasks and more efficient check-in workflows.

RMS’ Chief Sales and Marketing Officer, Pete Ferris, said, “RMS is dedicated to streamlining the check-in process to provide a more pleasant and efficient experience for hotel guests. We’re excited to partner with OpenKey toward that end.”

With Digital Key technology, OpenKey empowers hotels to deliver a more seamless guest experience. With this integration between OpenKey and RMS, hotel staff can provide more efficiency and a more streamlined check-in experience for each guest.

About OpenKey

In 2014, OpenKey set out to perfect mobile access. Since then, the OpenKey team has helped hotels and resorts around the world develop a guest experience they can enjoy as much as their guests do. We work with existing platforms to advance your property into an exciting new era of customer engagement. Our dedicated staff provides a seamless transition to keyless entry, remote check-in, hotel-specific apps, and much more, all tailored to your property and your guests. OpenKey is financially backed by several of the largest publicly traded REITs in the hotel industry. The app is available for both iOS and Android devices. For more information, please visit

About RMS

 RMS delivers scalable, cloud technology to more than 6,500 properties across 45 countries, helping them manage, operate and grow their hospitality accommodation businesses. As an innovative market leader for over 35 years, RMS has unparalleled expertise and insight informing the constant evolution of its robust and fully integrated platform. Our comprehensive suite of native features and broadening product offering enables operators to increase revenue, streamline operations and engage and retain loyal customers.

RMS’ innovative approach drives our expanding reach into global markets, and our focus on constant improvement and customer experience positions our product as a key partner with properties of all sizes, including groups looking to optimise multi-national enterprises. We are the world’s fastest-growing property management software for good reason and our dedicated global teams strive to achieve more for our customers every day.

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Openkey media contact

Rachel Barnes

RMS media contact

Joanna Short

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