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The Secret To Improving Hotel Guest Loyalty In 2019

OpenKey Feb 12, 2019 8:46:47 AM Is a loyal guest more important than a first-time customer? Ask any hotelier and they would probably reply with something along the lines of: “No, all guests are equally valuable”. The Value of Guest Loyalty In a 2014 article published in Harvard Business Review, researchers found that hosting returning …

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6 Reasons Why Bluetooth Locks Are The Future Of Hotel Safety

OpenKey Feb 19, 2019 1:28:24 AM   Today’s mobile-centric guests expect the ability to use their smartphone to check into, out of and access their room. This isn’t just a technological shift, but a cultural one. Our Smartphones have changed the way we interact with the world, and the way hotel guests think about their …

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Premier Hotels Are Upgrading to Smart Locks. Here’s Why.

OpenKey Mar 13, 2019 2:06:33 PM   Not so long ago, hotels issued regular keys to guests upon their check-in. Then In the 1980s magstripe locks and keycards took the industry by storm. This was the breakthrough technology at the time. Then In the 2000s, RFID locks and electronic keycards were introduced improving security and …

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Hotel Guest Access: How Does OpenKey’s Mobile Key Work?

Hotel Guest Access: How Does OpenKey’s Mobile Key Work? OpenKey Mar 18, 2019 12:25:30 PM   In the not so distant past, hotels used typical pin tumbler-based locks and keys. As time passed and hotels evolved, new methods of maintaining guest safety and privacy have emerged. The most notable change occurred when hotels made the …

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