SUCCESS STORIES
Open Key's Success Studies
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"We understand how important convenience is for today’s traveler. Whether it’s for business or pleasure, our goal is to make sure our guests enjoy luxurious accommodations with high-tech amenities. Introducing OpenKey’s mobile technology as part of our services ensures our guests get the best of both worlds."
ERIC BATISVP PORTFOLIO MANAGEMENT, ASHFORD HOSPITALITY "OpenKey was able to add its BLE upgrade module to all of our properties, making them capable of mobile key usage. With OpenKey, we saw immediate guest adoption and were able to offer guests a safe way to check in and enter their room."
SLOAN DEANCEO & PRESIDENT, REMINGTON HOTELS "Since inception Mews has defined itself by providing the very latest in hotel technology, and the integration with OpenKey is another great step towards Commander becoming the innovative cloud PMS for hotels. We believe that the best technology is discreet, efficient and sleek; traits that describe Automated Mobile Key Delivery perfectly."
RICHARD VALTRFOUNDER AND DIRECTOR, MEWS "Through this partnership with OpenKey, we will be enabling independent hotel owners and operators to drive their mobile strategies, improve two-way guest communications, reduce overhead, boost operations margins, and increase customer satisfaction and loyalty."
PAMELA BARNHILLPRESIDENT AND COO, IBC HOSPITALITY TECHNOLOGIES "Offering mobile key at The East London Hotel is directly in line with our modern aesthetic at the hotel. Adding the convenience of OpenKey mobile key, check-in and check-out gives our guests more time to explore and enjoy all the amenities we have at the property and surrounding area."
ADI HODZICOPERATIONS MANAGER, EAST LONDON HOTEL "Visitors have sought out the Inn for relaxation and hospitality. Martin Resorts has worked to preserve the historic charm of the property but also found new, unique ways to offer a more modern, boutique hotel experience for guests such as adding OpenKey."
ERICA FRYBURGERGENERAL MANAGER, THE PASO ROBLES INN "As we look to elevate our service, OpenKey’s mobile technology will help us deliver a simplified and efficient guest experience. Today’s traveler wants to save time and enjoy their travel, not wait in check-in lines. We couldn’t be happier about adding a tech solution that will ultimately benefit our guests."
CHARLES MORMONGENERAL MANAGER, THE CLARENDON HOTEL AND SPA "Implementing mobile key access is just one of the many ways we are creating an unforgettable guest experience at the Ashton Hotel."
DAVE FULTONGENERAL MANAGER, THE ASHTON HOTEL "OpenKey's Digital Key solution allows us to customize the experience for each hotel easily. The software was able to work with multiple lock hardware systems that Highgate properties deploy."
JOSEPH FALCOGLOBAL DIRECTOR OF OPERATIONAL STRATEGY & INTEGRATION, HIGHGATE HOTELS "Thanks to OpenKey, we are now able to manage our properties remotely, offering online check-ins and check-outs. OpenKey helped us minimize our staff costs which is what is keeping us in business during these crazy times. They also contributed to drastically reducing our expenses while still having full control of the hotel operations."
ROBERT PACACCIOREVENUE MANAGER AT WASHINGTON SQUARE INN "We’ve installed OpenKey in all of our independent hotels and have seen a 30% increase in guest satisfaction since upgrading our system to digital key with OpenKey."
Watch the testimonial here
ROBERT PACACCIOREVENUE MANAGER AT WASHINGTON SQUARE INN Watch the testimonial here
"I think the biggest difference I’ve noticed with OpenKey is that it shows to our guests that we’re moving along with technology. The smoothness of operation with OpenKey was easy and well received."
Watch the testimonial here
CHASE CHASTEENASSISTANT GENERAL MANAGER, LAKEWAY RESORT AND SPA Watch the testimonial here
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