Blogs

How Hotels Can Gain a Competitive Advantage With The Right Technology

Share on facebook Share on twitter Share on linkedin The history of technology is littered with fancy terminology and buzzwords. But while innovations like artificial intelligence, machine learning, and voice activation may receive a lot of hype, they can also deliver a fundamental shift in the environments in which we live, work and rest. Both …

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Hotels Are Not Meeting Guests’ Desires For Mobile Solutions

OpenKey Jan 9, 2019 4:11:34 PM Being able to meet guests’ needs is essential but challenging for hotels in a culture that is becoming more accustomed to receiving services via mobile. This on-demand culture is driving hotel guests’ demands and expectations. As a recent survey demonstrated, other industries are utilizing mobile solutions while the hospitality …

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Why Hotels Shouldn’t Upgrade to Mobile Keyless Entry

Why hotels Shouldn’t Upgrade to Mobile Keyless Entry Fundamentally, the hotel industry revolves around the ability to meet guest expectations and create memorable guest experiences. When these expectations are not met or become too complex, guest satisfaction scores can decrease and guest loyalty may be affected. One of the innovations that hotels are increasingly integrating …

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How to Create a Positive Hotel Guest On-Site Experience

Today’s hotel guests and global travelers are better informed than ever before, with an estimated 95% of guests reading online reviews before they book their accommodation. Additionally, the modern traveler is very communicative through various social channels, so building a strong online reputation has never been more important. Online Travel Agencies (OTAs) have always been …

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