Mobile Key + Mobile Check-In
This isn’t partial check-in—it’s everything in one flow. ID, payment, upsells, special requests, and mobile key access, fully integrated for a seamless arrival and smoother operations.
Streamlined and Secure
Enjoy the convenience of mobile check-in and digital key for a truly contactless experience
Security is paramount with ID Capture
Guests can verify their ID using mobile check-in to save time and skip the desk upon arrival.
Add your payment information for a faster experience
For properties using a supported PMS, OpenKey enables secure payment collection during mobile check-in—giving guests a faster arrival and your team fewer follow-ups.
Turn Pre-Arrival into a Revenue Opportunity
OpenKey’s pre-arrival features do more than streamline check-in—they unlock new opportunities for ancillary revenue while improving the guest experience.
Guests can easily make special requests add breakfast or dining credits and more directly from their phone.
Your hotel policies signed for, quick and easy
Guests are able to digitally sign their acknowledgement of your hotel’s policies during their pre-arrival registration
Elevate Pre-Arrival Efficiency with Essential Insights
Empower guests to share essential pre-arrival details such as their estimated time of arrival, email address, and phone number, even when booking through third-party platforms. This enables streamlined operations and ensures a smoother welcome process.
Mobile Check-In isn't complete without mobile key
Mobile check-in is only half the story. With add-to-wallet functionality, OpenKey makes it possible for guests to check in and unlock their room—right from their phone.
Control your hotel’s profile
Add your own property information via an easy to use backend so that guests are always up to date
Reduce burden on staff
Staff have more time to focus on other tasks thanks to digital key, especially during staffing challenges
Advertise directly in app
Feature specials and promotions directly on the app boosting engagement directly with guests
Reduced operational costs
Less paper and no plastic keycards save your hotel money plus it’s a great benefit for the environment
Enhanced security
All the guests' personal information like their ID and payment data is encrypted to ensure ultimate security
Increase guest satisfaction
Your reviews will shine with positive ratings from guests who love the convenience and simplicity
OpenKey Powers the Complete Guest Journey
50+ PMS providers — we work with them all
VP Portfolio Management, Ashford Hospitality
