SEAMLESS, SECUre Digital key TECHNOLOGY

Unlock contactless, mobile keyless entry for your guests

OpenKey has simplified Digital Key technology by unifying hardware and software into an integrated system that seamlessly connects hoteliers to their guests.

OpenKey Mobile Digital Key Access to Hotel Room

WHAT'S SO GREAT ABOUT DIGITAL KEY?

Offer end-to-end contactless experiences and increase operational flexibility.

Allow guests to check in and out of their rooms, and unlock their doors, with the OpenKey app. It’s the fastest and easiest way to give guests access to their room – it’s the most secure and efficient way as well.

THE OPENKEY APP

Guests love it and so will you

CONVENIENT. SECURE. EASY.

The most popular
keyless entry app

Available for both iOS and Android to make Digital Key easy and free for guests. Download it now >

OpenKey App on Oasis Resort and Spa Plano Dining Tab

SO MANY BENEFITS

Digital Key offers great advantages

It's the most secure form of room access

Promote amenities through the app

Automate Mobile Key delivery to guests

Guests can share their Digital Key

Reduction in plastic key card usage

DIGITAL KEY 101

Here’s what you need to know about getting set up for Digital Key

Allow guests to check in and out of their rooms, and unlock their doors, with a mobile app. It’s the fastest and easiest way to give guests access to their room – it’s the most secure and efficient way as well.

Guestroom locks use Bluetooth to communicate with a smartphone. You can add Bluetooth capability to the locks you have now with the OpenKey Universal BLE Upgrade Module.

You can add mobile key capability to your existing branded app with the OpenKey Universal Abstraction Layer SDK or use the popular OpenKey digital key app available for both iOS and Android at no cost.

Manage your guest mobile keys from the OpenKey HOST platform or integrate HOST key management functionality into your existing PMS.

Choose from the economical options of either PMS Integrated or non-integrated mobile key service to suit your guest needs and property budget.

THE OPENKEY HOST PLATFORM

Complete control over guest Digital Key access

OpenKey Host Integrated with Digital Key

FRictionless operations

Take control like never before

At the heart of the OpenKey platform is the HOST front desk system used to provision, issue, revoke and change settings on mobile keys. HOST can be used as a stand-alone system for issuing mobile keys or it can be integrated with the hotel PMS platform.

A complete solution

Make your existing locks mobile key ready or upgrade to the latest lock technology with OpenKey hardware.

Cloud-based

OpenKey connects seamlessly with all your systems in real time with backed-up and secure software.

Automated Digital Key delivery

We have integrated with every major PMS provider to make automated Digital Key delivery easy and intuitive.

Contactless from end-to-end

Allow your guests to go straight to their room upon arrival by combining mobile check-in with secure Digital Keys.

Highgate Hotels Park Central Digital Key

"

OpenKey’s Digital Key solution allows us to customize the guest experience for each hotel easily,” said Joseph Falco, the Director of Business Intelligence at HighGate Hotels.” The software was able to work with the multiple lock hardware system that Highgate properties deploy.”

CASE STUDY | HIGHGATE HOTELS

FROM THE BLOG

Digital Key Eliminates Millions Of Plastic Keycards

Offering guests the benefits of mobile key at your hotel is not only good for business, it’s good for the environment. Check out the facts about digital key and how much better it is for the planet by downloading the infographic below.

Planet Earth First Flyer Plastic Keycards Elimination

Frequently Asked Questions

OpenKey uses 128-bit encryption code within the app, making mobile key the most secure method of guest room access.

Your mobile number is required in order for OpenKey to provision a mobile key to your smartphone. Your mobile number is also used as a security measure to prevent unauthorized distribution of digital keys.

Currently, most iOS and Android devices are able to utilize OpenKey application. All iOS devices with iOS version of 10 and higher and Android devices with Android version 6.0 and higher are compatible.

  • This is a common request often faced by the Front Desk Agents at our client hotels.  Team members can issue both traditional key cards and digital keys for the same reservation as long as they understand the following criteria:

    • Digital keys will always act at the “Main” or “Master” keys, which will cancel out any other existing key for the room.
    • Digital keys are not finalized until the guest DOWNLOADS the key to their device.
    • RFID keys must be made as “Additional” or “Joiner” keys after the digital key has been issued and downloaded by the guest.
    • If issuing both types of key at check-in, team members should inform the guest that the traditional key will need to be reprogrammed once they download their key.

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