Throughout your guests in-app experience, they can use the OpenKey app to access important information such as wifi information, hotel amenities, and they can even make on-site dinner reservations within the app. Because everything can be easily updated, it results in fewer trips to the front desk. Integration with third-party platforms also allows hotels to add direct messaging to the front desk, giving your guest even more control over their experience. Not only does this help increase staff efficiency, but it also increases guest satisfaction.