Easy guest check-in wherever they are
Provide the most streamlined check-in for guests. Allow guests to check-in from anywhere in the world, saving them time and saving you money
Ultra secure and super efficient
Everything great about our digital key offering with the added benefit for guests of checking-in on the go
It's completely contactless
The perfect all-in-one. Our best-in-class digital key lets guests experience a total contactless journey from on the go pre-registration, check-in and check-out
Easy access to rooms and common areas
Let guests use the OpenKey app to effortlessly unlock their rooms and access common or exclusive areas, using their phones
Security is paramount with ID Capture
Guests can verify their ID using mobile check-in to save time and skip the desk upon arrival.
Add your payment information for a faster experience
Once their ID is verified, guests are able to securely add their payment information for their stay using mobile check-in
Your hotel policies signed for, quick and easy
Guests are able to digitally sign their acknowledgement of your hotel’s policies during their pre-arrival mobile check-in
Control your hotel’s profile
Add your own property information via an easy to use backend so that guests are always up to date
Reduce burden on staff
Staff have more time to focus on other tasks thanks to digital key, especially during staffing challenges
Advertise directly in app
Feature specials and promotions directly on the app boosting engagement directly with guests
Reduced operational costs
Less paper and no plastic keycards save your hotel money plus it’s a great benefit for the environment
Enhanced security
All the guests' personal information like their ID and payment data is encrypted to ensure ultimate security
Increase guest satisfaction
Your reviews will shine with positive ratings from guests who love the convenience and simplicity
Control your hotel’s profile and interact directly with guests
Easily control your hotel’s custom profile in real time — showcase property photos, promotional content, and other vital guest information like maps or Wi-Fi
Reserve a dinner spot without leaving the app
Guests can check-in from wherever they are, now allow them to reserve a table at your hotel’s onsite restaurants or browse the menu too, all from the OpenKey app
Faster check-in and out
Skipping queues and physical key handovers means they can spend more time enjoying their stay
Easy access
Easy to set up and easy to use, the app provides a user-friendly way for guests to interact with your hotel
Special offers
They’ll never miss a deal! Guests have direct engagement with any special offers or deals right within the app
50+ PMS providers — we work with them all
VP Portfolio Management, Ashford Hospitality
Ready to elevate your guests’ experience?
Setting up digital key is extremely easy
You’ll need locks that unlock with digital key technology (most already do)
You’ll need an app for guests — the OpenKey app is customised to your hotel or use your own existing app
While not required, Openkey works best when integrated with your property management system
Complete control over the guest experience
- We provide training for a frictonless setup
- Issue and revoke digital keys for your guests
- Update your profile in real time by adding promotions, property maps and other info
