The Impact of Green Tech on the Hotel Industry
After a lengthy period of lockdowns, mandates, and restrictions that altered life as we know it, the world is back on track. People are traveling again, especially for leisure. Those travelers are increasingly on the hunt for eco-friendly experiences and options. Unfortunately, those sustainable travel options aren’t always easy to find, but today’s forward-thinking hotel […]
OpenKey Expands Partnership With Okkami to Resell Digital Key Technology
DALLAS, June 2nd, 2022– OpenKey, the industry standard for universal Digital Key technology in hotels, today announced expansion of its partnership with OKKAMI, a world leader in digital guest engagement, empowering OKKAMI to resell OpenKey’s world-class Digital Key technology. This newly defined partnership will allow OKKAMI to improve guest experiences and staff efficiency for hundreds of hospitality properties […]
The Eco-friendly Digital Key that will Save Hotels Money
As the world turns eco-friendly, hospitality does too. Hotels are getting rid of plastic keycards in exchange for what is the technology of the future: Eco-friendly Digital Keys. 73% of guests prefer to skip the front desk and 60% are likely to choose a hotel that allows them to check-in from their smartphone. With OpenKey Digital […]
4 Simple Ways to Increase App Adoption for Hoteliers
Mobile technology is taking over the hospitality industry. According to recent statistics, the number of smartphone users worldwide surpassed six billion in 2021. And, along with rising smartphone usage, TechCrunch reports that people are now spending more than 4 hours per day using smartphone apps. These statistics alone should tell you why app adoption is […]
6 Ways to Attract More Customers and Boost Customer Retention
Customer retention isn’t just important – it’s essential to the success of almost any hotel in the world. According to numerous studies, attracting a new customer can cost significantly more than to retain customers. Likewise, repeat guests are more likely to act as evangelists for your brand, and they tend to spend more on hotel […]
Contactless Check-in is the Future of Hospitality
You’re always looking out for your guests’ safety, comfort, and convenience. In a pre-COVID world, this meant focusing on human interaction and in-person concierge services. Today that focus has taken a necessary shift to protect the health of your guests and staff. As a result, hotels around the world are finding ways to remove physical […]
Transitioning towards a keyless future with Digital Key
Why should your hotel make the switch from keycards to Digital Key? Let’s take a look at the numbers. According to a recent Pew Research survey, 95% of adults in the U.S. aged 30-49 own a smartphone. Among older adults, 83% of people aged 50-64 are smartphone owners, and unsurprisingly, 96% of people in the […]
How to Set Your Hotel Ahead of the Competition with Innovation
How to Set Your Hotel Ahead of the Competition with Innovation How can you set your hotel apart from the competition? The key to success may be simpler than you think. With the right tech innovations, you can create a 21st century experience that’s seamless and luxurious – with details that your guests won’t soon […]
What to include for Pre-Arrival Hotel Communications for Guests
What should you include in your hotel’s pre-arrival hotel communications to guests? At a minimum, you need to confirm your guests’ reservations and give them a friendly reminder of any policies or anything else that may impact their stay. But these details are just that: the minimum. Pre-arrival communications give you an opportunity to enhance […]
Is Self-Service the New Guest Experience?
The hotel guest experience traditionally relies on exceptional staff services. From the front desk, concierge, room service, and amenities throughout the hotel, services were requested by guests and fulfilled by individuals. This type of guest experience was based on human touch – and it delighted guests. Hospitality is defined by these relationship-based interactions. But the […]
